Returns & Exchanges

At SHEEPDOG, we stand behind our high-performance electronics with a 30-day satisfaction guarantee. If your gear isn't performing to your standards, we offer streamlined returns and exchanges to get you back on track.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the device in its original packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship Your Gear

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, your refund or replacement will be processed within 5-7 business days.