Frequently Asked Questions

Everything you need to know about your SHEEPDOG tech gear.

What is the standard shipping time for SHEEPDOG electronics?

We process orders within 24 hours. Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

Do your products come with a warranty?

Yes, all SHEEPDOG electronic devices come with a comprehensive 12-month limited warranty that covers manufacturing defects and hardware malfunctions.

What is your return policy for opened items?

We offer a 30-day return policy. If the item is opened but in like-new condition with all original packaging, you are eligible for a full refund minus a small restocking fee.

Are SHEEPDOG accessories compatible with other major brands?

Our products are designed for universal compatibility. Most of our cables, chargers, and peripherals work seamlessly with Apple, Samsung, and Windows devices.

How can I track my order once it has been shipped?

Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to our real-time tracking portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.